💬 Frequently Asked Questions
🕒 When will my order ship?
We process all orders within 2–3 business days. Once it ships, you’ll get a tracking number so you can follow your goodies all the way home.
📦 How long does delivery take?
Delivery usually takes 10 business days from the ship date. If there’s a delay, we’ll keep you in the loop!
🌍 Do you ship internationally?
We currently ship to select countries. If your location isn’t supported at checkout, drop us a note at info@luxishstore.com and we’ll try to help!
🔁 Can I return something if I change my mind?
Yep! You have 14 days from delivery to return unused items. Just email us with your order number and reason for return. We’ll guide you from there.
💔 What if my item arrives damaged or defective?
Oh no! That’s not the Lux-ish way. Send us an email with a photo of the issue and your order number—we’ll take care of it, no fuss.
💳 What payment methods do you accept?
We accept all major credit and debit cards, plus other secure payment methods listed at checkout.
🧽 Are your products easy to clean or care for?
Totally! Most of our items are designed to be low-maintenance. Check individual product pages for care tips, or just ask us!
🎁 Can I send Lux-ish items as gifts?
Yes! Just leave a note at checkout. We never include pricing in the box, and we’re all about delivering smiles.